Job Description
Field Officer-security
Reports to:
DGM-Operations
Job Location
COCHIN
What the role is:
Contract Manager is the In charge for his area of jurisdiction. As a Field Officer, you will service existing contracts to ensure compliance and assures that Client’s expectations are being met. You will evaluate all contracts to see if there are potentials for expansion of existing service, ensure maximum effectiveness of the services being provided, and will be involved in plan design and existing plan enhancements. Field Officer provides general management to Security Supervisors, supports their activities, and has involvement in employees training, documentation, discipline and termination, as well as providing positive reinforcement to their employees. You must be familiar with a variety of the field’s concepts, practices, and procedures.
What we need from you - skill base requirements:
- Background in customer service / administration a distinct advantage.
- Proficient computer skills including Microsoft Office
- Effective oral and written communication skills
- Active listening skills
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and accurately
- Attention to detail
- Excellent team developing and leadership skills.
What you will be doing and how to achieve success
Examples shown are priority responsibilities but not exhaustive and may include any other reasonable duties:
Priority Responsibilities
- Provide client with timely, appropriate communication to make sure that their needs are being met; regularly meet with client to review services provided and actively seek ways of increasing service; offer assistance to client to meet their changing needs and schedules; troubleshoot to identify and divert any potential problems; assure renewal of contract
- Develop and implement new service programs
- Coordinate with Security Supervisors to assist them in their management of daily operations; offer suggestions for employee recognition, disciplinary action or termination
- Assess need for additional training of employees and communicates need to Training Manager; provide specific training for supervisors requesting training updates for employees under their supervision
- Responsible for management of budgets and forecasts
- Assist corporate security and site services in operations budget tracking
- Create and maintain purchase requisitions
- Responsible for monthly payroll (includes timesheets, billing and invoicing)
- Resolve accounting issues with vendors and internal departments
- Submission or Updation of Visit reports etc
- Work closely with team and take initiative to lead from front.
Preference will be given to employees from Security& Facility management industry.
Job Type: Full-time
Pay: ₹28,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
