Front Office Executive (Receptionist)
Company: Sri Narayani Hospital & Research Centre
Location: Vellore, Tamil Nadu
Job Type: Full-time
Experience: 1–4 Years
Salary: Best in the Industry
Job Summary
Sri Narayani Hospital & Research Centre is looking for a courteous, organized, and customer-focused Front Office Executive (Receptionist) to join our team. The ideal candidate will be responsible for managing the front desk, welcoming patients and visitors, handling appointments, and providing excellent customer service while ensuring smooth front office operations.
Key Responsibilities
- Welcome and assist patients, visitors, and guests in a professional and friendly manner.
- Manage patient registration and appointment scheduling.
- Answer and direct phone calls promptly and professionally.
- Maintain accurate patient records and update information in the hospital management system.
- Coordinate with doctors, nursing staff, and other departments regarding appointments and patient flow.
- Handle billing inquiries and guide patients to the appropriate department.
- Maintain cleanliness and organization of the reception area.
- Respond to patient queries and provide accurate information about hospital services.
- Handle incoming and outgoing correspondence.
- Perform other administrative and front office duties as assigned.
Requirements
- Bachelor's degree in any discipline.
- 1–4 years of experience as a Receptionist, Front Office Executive, or Customer Service Executive (hospital experience preferred).
- Excellent verbal communication skills in (Tamil, English, Bengali, and Hindi).
- Basic computer knowledge and proficiency in MS Office, MS Excel.
- Pleasant personality with strong interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Professional appearance and positive attitude.
Preferred Skills
- Strong customer service orientation.
- Good organizational and time management skills.
- Ability to handle patient inquiries with empathy and professionalism.
- Experience with hospital management software is an added advantage.
Benefits
- Competitive salary
- Paid Leave
- Career growth opportunities
- Supportive and professional work environment
Job Details
- Job Type: Full-time
- Experience: 1 – 3 Years
- Work Location: Sripuram, Vellore, Tamil Nadu.
Apply Now
Email: [email protected]
WhatsApp: 8608340021
Location: Sri Narayani Hospital & Research Centre, Sripuram, Vellore - 632055.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
