Academic Counsellor ( Tamil )
Location: Coimbatore
Language : Tamil
Job Summary
We are looking for a dynamic, enthusiastic, and target-driven Academic Counsellor to join our growing EdTech team. The ideal candidate will be responsible for counselling prospective students, managing leads, driving admissions, and achieving enrollment targets through effective communication and relationship building.
If you are passionate about education, possess excellent communication skills, and enjoy interacting with students to help shape their careers, we would love to hear from you.
Key Responsibilities Lead Management
- Contact prospective students and parents via phone calls, WhatsApp, and email.
- Handle inbound and outbound leads generated through marketing campaigns.
- Maintain accurate and up-to-date records of all interactions in the CRM system.
- Follow up with leads regularly to maximize conversions.
Student Counselling
- Understand students' academic background, career aspirations, and learning requirements.
- Provide comprehensive information about courses, certifications, career pathways, and admission procedures.
- Recommend suitable programs based on students' educational goals and interests.
- Address student and parent queries with professionalism and clarity.
Admissions & Sales
- Convert prospective leads into successful enrollments through effective counselling.
- Build trust and establish strong relationships with students and parents.
- Handle objections confidently and provide appropriate solutions.
- Meet or exceed monthly and quarterly admission targets.
Enrollment Process
- Guide students through the complete admission process.
- Ensure timely fee collection and submission of required documents.
- Coordinate with internal departments to ensure a smooth onboarding experience.
Relationship Management
- Deliver an exceptional student experience throughout the admission journey.
- Maintain long-term relationships with students and parents.
- Provide post-enrollment support whenever required.
Reporting & Coordination
- Prepare and submit daily and weekly reports on lead status, conversions, and sales pipeline.
- Collaborate with the Marketing and Academic teams to improve lead quality and student satisfaction.
- Monitor personal performance and identify opportunities to improve conversion rates.
Required Qualifications
- Bachelor's Degree in any discipline, Diploma, or ITI.
- 1–3 years of experience in Academic Counselling, Sales, Customer Relationship Management, or the EdTech industry is preferred.
- Freshers with excellent communication skills and a passion for counselling are also encouraged to apply.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Persuasion, negotiation, and objection-handling skills.
- Customer-centric approach with a positive attitude.
- Target-oriented and self-motivated.
- Good organizational and time management skills.
- Basic knowledge of CRM software and Microsoft Office applications.
Key Competencies
- Student Counselling
- Lead Management
- Sales & Conversion
- Communication & Active Listening
- Relationship Management
- Problem Solving
- Time Management
- Customer Service
- Team Collaboration
What We Offer
- Attractive Salary with Performance-Based Incentives
- Career Growth and Advancement Opportunities
- Comprehensive Training and Skill Development
- Friendly, Collaborative, and Fast-Paced Work Environment
- Opportunity to build a rewarding career in the rapidly growing EdTech industry
Join Our Team
If you are passionate about helping students achieve their academic and career goals while building a successful career in the education sector, we invite you to join our team.
Apply today and become a part of our mission to transform education through guidance and innovation.
Pay: From ₹16,000.00 per month
Work Location: In person
