- Welcome and assist patients, customers, and visitors in a professional and friendly manner.
- Handle customer enquiries through phone calls, WhatsApp, and direct interactions.
- Coordinate patient appointments, consultations, and follow-ups.
- Maintain regular communication with patients and provide necessary information about hospital services.
- Follow up with patients regarding appointments, treatments, and enquiries.
- Address customer concerns and coordinate with the concerned departments for timely resolution.
- Maintain accurate records of enquiries, appointments, follow-ups, and customer interactions.
- Coordinate with Doctors, Nursing, Front Office, Billing, Pharmacy, and other departments.
- Explain available healthcare and wellness services to patients and customers.
- Assist in generating leads and converting enquiries into appointments.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
