Experience: 7 Years+
Required Candidate profile
7 years or more of experience in software industry handling the processes involved in software development life cycle
Strong understanding of formal project management methodologies
Excellent analytical and problem-solving skills
Strong communication (written and oral) and interpersonal skills
Solid project experience with stakeholder management, managing project timelines & budgets
Good understanding of project risks and actions to mitigate them
Job Profile
Delivering IT Services reports including monthly operations reports and weekly reports for Leadership team to review
Preparing and publishing Operational communications and any internal communications regarding key operational updates
Responsible for smooth deployment procedures, maintaining processes and ensuring that high priority business and issues are responded in a timely manner
Implementing Quality & Continuous framework across multiple operational processes
Coordinating with appropriate teams to drive the improvement agenda
Utilizing relevant quality techniques to control errors in the operations teams
Delivering new project transition to the operations support team and contributing to the stabilization of the process
Communicating project status, changes, issues and project progress to stake holders
Data validation to ensure the objectives of the project are met
