Quality Assurance (QA) Engineer
Job Summary:
We are looking for a detail-oriented Quality Assurance (QA) Engineer to ensure the quality and reliability of our applications. The ideal candidate will be responsible for manual testing and supporting automation efforts to deliver high-quality software. Experience with Salesforce applications is an added advantage.
Key Responsibilities:
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Understand business requirements and prepare test scenarios and test cases
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Perform manual testing (functional, regression, smoke, and UAT support)
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Identify, document, and track defects using defect management tools
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Collaborate with developers and business teams to resolve issues
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Validate bug fixes and ensure timely closure of defects
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Participate in requirement review and test planning activities
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Ensure quality standards are followed throughout the SDLC
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Basic support for test automation (if applicable)
Required Skills & Qualifications:
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Bachelor’s degree in Computer Science, IT, or related field
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3–5 years of experience in Manual Testing / QA role
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Strong understanding of software testing concepts and methodologies
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Experience in writing clear test cases and test execution reports
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Familiarity with defect tracking tools (JIRA, Bugzilla, etc.)
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Good analytical and communication skills
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Ability to work independently and in a team environment
Good to Have (Added Advantage):
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Basic knowledge of Salesforce platform (Sales Cloud, Service Cloud, or custom apps)
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Experience testing CRM or web-based applications
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Understanding of Agile/Scrum methodology
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Exposure to automation tools (Selenium, TestNG, etc.)
Skill:
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Strong attention to detail to identify defects, inconsistencies, and edge cases across applications.
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Excellent problem-solving skills to analyse issues, determine root causes, and propose effective solutions.
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Solid analytical thinking to understand business requirements, translate them into test scenarios, and assess system behaviour.
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Effective communication skills to clearly document defects, share testing status, and collaborate with developers, product owners, and stakeholders.
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Proven ability to work collaboratively as a team player, contributing to shared quality goals while also managing independent responsibilities.
Preferred Certifications (Optional):
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ISTQB Foundation (optional)
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Salesforce Admin / Salesforce Testing exposure (plus)
