Job Summary
The Billing Staff is responsible for accurate billing, cash handling, and POS operations to ensure smooth customer checkout. The role involves coordinating with store staff, maintaining billing records, and assisting customers with payment-related queries.
Key ResponsibilitiesBilling & Transactions
- Operate POS and billing software for sales transactions
- Ensure accuracy in billing, invoicing, and receipt issuance
- Handle cash, card, and digital payment modes
- Process returns, refunds, and exchanges as per company policy
Record Keeping & Reporting
- Maintain daily billing records and shift-wise cash reconciliation
- Report discrepancies or system issues to the supervisor or store manager
- Assist with end-of-day, weekly, and monthly sales reports
Customer Service
- Address customer queries related to bills, payments, and receipts
- Assist customers with pricing, offers, and discounts at the billing counter
- Ensure polite and professional interaction at all times
Store Coordination
- Coordinate with store floor staff for smooth checkout flow
- Keep the billing counter clean, organized, and ready for the next shift
Skills & Competencies
- Good numerical and calculation skills
- Basic computer knowledge and familiarity with POS systems
- Accuracy and attention to detail
- Good communication and customer service skills
- Ability to work in shifts and maintain punctuality
Qualifications & Experience
- Minimum qualification: 10+2 / Diploma
- Graduation is an added advantage
- Prior experience as a cashier or billing staff in retail is preferred
Work Environment
- Fast-paced retail environment
- Shift-based work with rotational schedules
- Must follow store SOPs and maintain professional conduct
Job Type: Full-time
Pay: ₹10,500.00 - ₹16,500.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
