Experience: 4 to 6 yrs
Location: Chennai
Engineering Graduate - preferably B.E. /B.Tech in IT or Computer Engineering. At least one Certification Preferred - CCNA or CEH / CSA
Environment: Palo Alto SOAR, Splunk, Microsoft MDE and Sentinel
Job Description:
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Minimum 3years experience working in security operations environment or 3years’ experience in IT operations Data Centre, SOC/NOC.
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Ensure all threats at customer environment are detected and notified in timely manner
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Continuous review of Incidents to ensure compliance with standard operating procedures
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Provide training and feedback to Security Analysts to ensure quality deliverables
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Identify and execute continuous improvements in monitoring, including threat scenarios and operating procedures
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Interact with customers on queries and improvements related to service deliverables
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Should know and able to contribute to MSSP services (Managed Security Services Provider)
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Perform root cause analysis for any errors /deficiencies pointed out in the monitoring service
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Review the alert to determine relevancy and urgency, create new trouble tickets for incident
Skills
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Very good English verbal & written communication skills
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Good understanding of networking concepts and operating systems
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Good understanding of key customer infrastructure components - Proxy , Firewall , Antivirus
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Technical capability and maturity to assist and guide the team of Analysts
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Should have worked and have good understanding of the following security tools: MITRE, NIST framework, SIEM tools (SENTINEL, SPLUNK, QRADAR)
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Ability to learn new skills and adopting new technologies and work collaboratively in an international context.
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Ability to understand and work in a complex environment and concern for quality and detail.
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Ability to synthesize and analyze a variety of contexts and manage customer confidentiality.
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Knowledge on ITIL basic practice
Certification (Must)
SC:200 / SC:900
CC2 - Certified in CyberSecurity
Support Hours CET to be followed
Total Experience Expected: 02-06 years
