Customer Support Executive
Company: Career Fixx
Job Type: Full-Time | Work from Office
Location: NX One T3, A920, Near Gaur Chowk, Greater Noida, Uttar Pradesh – 201301
Nearest Metro: Noida Sector 52
About Career Fixx
Career Fixx is an Indian EdTech startup and digital learning platform headquartered in Greater Noida, Uttar Pradesh. We help students, job seekers, and professionals develop practical, job-ready skills through industry-focused online learning.
Job Summary
Career Fixx is looking for a motivated and customer-focused Customer Support Executive to join our team. The ideal candidate will assist customers by resolving queries, providing accurate information, and ensuring an excellent customer experience.
Key Responsibilities
- Handle customer calls, emails, and chats
- Resolve customer queries professionally
- Provide accurate product and service information
- Maintain customer records and feedback
- Coordinate with internal teams for issue resolution
- Ensure a positive customer experience
Requirements
- Bachelor's degree (preferred)
- Good communication skills
- Basic computer knowledge
- Customer-focused attitude
- Problem-solving skills
- Ability to work in a fast-paced environment
Why Join Career Fixx?
- Competitive salary
- Performance incentives
- Learning & growth opportunities
- Supportive work environment
- Career advancement in EdTech
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
