Job Title - Veeva Vault RIM Platform Administrator
Experience: 5–8 Years
Location: Offshore Any Birlasoft Location
Key Responsibilities
Platform Administration
- Administer and maintain the Veeva Vault RIM platform, ensuring high availability, security, and operational stability.
- Perform platform configuration, release management, and environment promotion activities.
- Support platform upgrades, configuration deployments, and regression validation.
Vault Configuration
- Configure and maintain Document Types, Object types, Fields, Picklists, Lifecycles, Workflows, Document Naming Rules, and Business Rules.
- Configure standard and custom business objects and document classifications.
- Manage Vault Configuration Packages and environment deployments.
- Configure document lifecycle states and state transitions.
Security & Access Management
- Configure and administer Role-Based Access Control (RBAC).
- Manage Security Profiles, Permission Sets, User Roles, Dynamic Access Control, Groups, and Domain Security.
- Provision and deprovision users and service accounts.
- Implement least-privilege access aligned with compliance requirements.
Metadata & Business Object Management
- Design and maintain metadata models supporting Regulatory business processes.
- Configure and manage standard and custom business objects.
- Maintain object relationships, reference fields, parent-child hierarchies, and object dependencies.
- Support metadata governance and data quality initiatives.
API & Integration Support
- Support integration using Veeva Vault REST APIs, Direct Data API, VQL, Export Document Versions API, and Audit Trail API.
- Configure and troubleshoot API integrations with enterprise applications and AWS cloud services.
- Support metadata extraction, document export, and archival initiatives.
- Monitor API usage and assist in performance optimization.
Migration & Archival Support
- Support document, metadata, audit trail, and business object extraction for migration and archival projects.
- Generate Vault Configuration Reports and Configuration Migration Packages.
- Validate migration completeness through reconciliation and metadata verification.
- Support system decommissioning activities.
Compliance & Validation
- Ensure platform configuration complies with GxP, 21 CFR Part 11, and internal quality standards.
- Support Computer System Validation (CSV), audit readiness, and inspection activities.
- Maintain configuration documentation, SOPs, and validation artifacts.
Platform Monitoring & Support
- Monitor Vault background jobs, integrations, and platform health.
- Troubleshoot platform configuration, security, and workflow issues.
- Provide L2/L3 production support and incident resolution.
- Collaborate with Veeva Support to resolve platform-related issues.
Preferred Skills
- Experience with enterprise migration or archival projects.
- Experience integrating Veeva Vault with AWS or other cloud platforms.
- Knowledge of Amazon S3, AppFlow, or middleware platforms.
- Familiarity with Agile delivery methodologies.
- Experience supporting regulated Life Sciences organizations.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Life Sciences, or a related discipline.
- Veeva Vault Administrator Certification or Veeva Vault Configuration Certification (preferred).
