Company: Amphin
Location: Kochi
Experience Required: 2-3Years
Employment Type: Full-Time
About Amphin
Amphin is a results-driven digital marketing agency specializing in innovative, performance-oriented marketing solutions. We are looking for an enthusiastic and organized Account Manager to manage client communication, oversee organic social media activities, and coordinate with internal teams to ensure smooth execution of projects.
Roles & Responsibilities
Client Management & Communication
● Act as the primary point of contact for assigned clients, ensuring consistent and clear communication.
● Understand client goals and translate them into actionable strategies. ● Address client queries, feedback, and concerns promptly and professionally.
Social Media & Organic Activity Management
● Manage and execute daily organic social media activities across platforms such as Instagram, TikTok, Facebook, and YouTube.
● Develop and publish engaging, on-brand content aligned with client objectives and campaign themes.
● Define, structure, and maintain content calendars to ensure consistency, quality, and timely delivery.
Content Creation & Coordination
● Plan, create, and oversee production of social media content (photos, videos, short-form content).
● Coordinate with internal teams—including design, content, and strategy—to enable smooth content development.
● Work with external creators when required and guide internal stakeholders to produce high-quality daily content.
Community Management
● Monitor and engage with audiences across all platforms.
● Respond to comments, messages, and interactions in a timely and brand-appropriate manner.
● Identify opportunities to improve engagement, reach, and audience growth through optimization and experimentation.
Influencer, UGC & Creator Management
● Identify, evaluate, and onboard relevant influencers and content creators. ● Manage outreach, communication, and day-to-day relationship handling. ● Prepare briefs, coordinate content production, and support negotiation of collaborations or agreements.
● Ensure influencer/UGC content is aligned with brand guidelines and performance goals. Team Coordination & Cross-Functional Collaboration
● Collaborate closely with the paid media team to ensure content supports and enhances performance marketing campaigns.
● Facilitate smooth communication between internal teams to ensure deadlines and quality standards are met.
● Provide clarity, guidance, and support to team members throughout project execution. Reporting & Performance Analysis
● Track relevant social media and campaign metrics to measure effectiveness. ● Prepare regular performance reports and share insights with clients.
● Recommend improvements based on data, trends, and platform updates. Trend & Innovation Awareness
● Stay updated with evolving social media trends, formats, tools, and platform features. ● Bring fresh ideas, new formats, and best practices to enhance content performance and brand presence.
Required Skills
● Strong communication & relationship-building skills ● Solid understanding of organic social media strategies and trends ● Basic knowledge of digital marketing fundamentals ● Ability to manage multiple tasks and deadlines
● Creative mindset with attention to detail
● Strong organizational and coordination abilities
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
