Duties & Responsibilities:
· Make about outbound calls to potential customers
· Share information about our products and services by following sales scripts
· Answering potential customer questions and follow-up call questions
· Strategic approach to retention & customer service
· Follow up with customer calls for collections where necessary
· Answer incoming calls and respond to customer emails
· Identify problem statement & escalate issues to the Manager as appropriate
· Perform customized targeted sales strategies
· Meet required targets for assigned leads / Database, active and inactive calls
· Manage Leads and Maintain a Healthy Conversion Rate
Required Skills:
· Telesales or customer service experience
· A flair for sales with a go-getter attitude, English written communication mandatory. Expert in Marathi, Hindi and English language
· Ability to mould sales pitch according to the client behaviour & background
· Ability to withstand pressure & work in a fast-paced environment
Proficient in Microsoft Office basics of MS word & MS excel, with an average typing speed.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
