*About the Role:**
Step into the world of virtualization, cloud computing, AWS, Hyper-V, and VMware with real-time exposure to live production environments. You will handle critical tasks across US-based cloud services and in-house data centers. This is a great opportunity for learners who are passionate about tech support, infrastructure, and issue resolution
**Key Responsibilities:**
- Maintain and administer networks, servers, and system software
- Troubleshoot system, software, hardware, and network issues (remote and onsite)
- Work on live tickets using tools such as Kaseya, ConnectWise, and Autotask
- Provide remote tech support to international clients
- Manage Microsoft applications, antivirus, backups, disaster recovery, and security operations
- Participate in system configuration, upgrades, monitoring, and optimization
- Understand and adhere to SLA-based ticket resolution processes
**What We’re Looking For:**
- A passion for resolving issues and performing under pressure
- Familiarity with ticketing tools and remote access platforms
- Certification in CCNA, CCNP, or MCSA (one of these is required)
- Excellent communication and troubleshooting skills
Job Type: Full-time
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- Comfortable for walk -in interview ?
Location:
- Mohali, Punjab (Required)
Work Location: In person
