Job Title: Receptionist cum Admin
Company: Cure My Knee (CMK Healthcare Pvt. Ltd.)
Location: H-1565, Basement, Chittranjan Park,, South Delhi, Delhi, Delhi
Time: Monday - Saturday 12 pm - 9: 30 pm
About the Company
Cure My Knee (CMK), founded in 2020 by Dr. D. K Das, is a next-generation healthcare platform that specializes in advanced! orthopedic and joint care.
We focus on patient-centric healthcare, ensuring accessibility, transparency, and excellent medical outcomes. As we expand our services, we are looking for dynamic professionals to join our growing team.
Visit us: www.curemyknee.com
*Role Summary*
Serve as the first point of contact for patients and visitors, manage front-desk operations, appointments, calls, and basic billing while ensuring a smooth, professional patient experience.
Key Responsibilities
* Greet patients/visitors, verify appointments, and manage walk-ins.
* Answer and route phone calls/WhatsApp queries; provide basic information on services, timings, and doctors’ availability.
* Schedule, reschedule, and confirm appointments; maintain daily appointment calendar.
* Patient registration: capture demographics, upload IDs/reports, create/maintain EMR files.
* Coordinate patient flow with nursing/OT/diagnostic teams to minimize wait times.
* Billing & cash handling: generate invoices, collect payments, process UPI/card/cash, maintain daily cash/collection report.
* Manage front-desk email and maintain inquiry/lead log.
* Assist in insurance TPA documentation (if applicable) and share estimates as guided.
* Maintain reception area hygiene; manage token/queue system and waiting area announcements.
* Coordinate with vendors/couriers; handle document dispatch, reports, and receipts.
* Support basic admin tasks: stationery/stock tracking, file management, and daily closing reports.
* Escalate patient feedback/complaints promptly to the clinic manager.
Pay: ₹18,000.00 - ₹24,000.00 per month
Work Location: In person
