Shyaway is one of India's leading online lingerie and sleepwear brands, committed to providing an exceptional shopping experience through quality products and outstanding customer service.
Key Responsibilities:
- Hindi communication is mandatory.
- Handle customer queries via phone, email, and chat.
- Assist customers with product information, order placement, cancellations, returns, and exchanges.
- Resolve customer concerns professionally and ensure high customer satisfaction.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to ensure timely issue resolution.
- Follow company policies and customer service standards.
- Build positive relationships with customers through effective communication.
Eligibility Criteria:
- Freshers are welcome to apply.
- Any Bachelor's Degree (UG) from a recognized university.
- Hindi communication is mandatory.
- Good communication skills in English.
- Basic computer knowledge and typing skills.
- Willingness to work from the office in Chennai.
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Maduravoyal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Language:
Location:
- Maduravoyal, Chennai, Tamil Nadu (Preferred)
Work Location: In person
