About the Role
We are looking for a dynamic and experienced Assistant Restaurant Manager to support the overall operations of our new café in Sultanpur. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing day-to-day operations, leading service teams, and maintaining the highest standards of hospitality, quality, and efficiency.
Key Responsibilities
- Assist in overseeing daily restaurant operations to ensure smooth and efficient service.
- Lead, supervise, and motivate front-of-house team members to deliver outstanding guest experiences.
- Monitor service standards and ensure compliance with company policies and operational procedures.
- Handle guest concerns, feedback, and escalations professionally and promptly.
- Coordinate with kitchen, bar, and service teams to ensure seamless operations.
- Support staff scheduling, attendance monitoring, and shift management.
- Assist in recruitment, onboarding, and training of new team members.
- Monitor inventory levels and coordinate with vendors and procurement teams as required.
- Ensure adherence to hygiene, safety, and food quality standards.
- Support the Restaurant Manager in achieving revenue targets, controlling costs, and improving operational efficiency.
- Prepare daily operational reports and maintain relevant documentation.
- Drive guest engagement initiatives and contribute to enhancing overall customer satisfaction.
Requirements
- 3–6 years of experience in restaurant, café, hotel, or hospitality operations, with at least 1–2 years in a supervisory role.
- Strong leadership, communication, and team management skills.
- Excellent guest relations and problem-solving abilities.
- Understanding of restaurant operations, inventory management, and service standards.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Proficiency in MS Office and POS systems is preferred.
- Flexibility to work weekends, holidays, and rotational shifts.
Preferred Qualifications
- Bachelor's Degree or Diploma in Hospitality, Hotel Management, or a related field.
- Experience in premium dining, lifestyle cafés, or upscale hospitality brands will be an added advantage.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
