We are looking for an experienced, professional, and customer-focused Receptionist to manage front desk activities and support smooth day-to-day operations.
Candidate Requirements
- Previous experience in reception, telecalling, or customer service within the Study Abroad Consultancy industry.
- Good proficiency in English is required.
- Comfortable with calling, follow-ups, and interacting with prospective students.
- Basic computer knowledge and familiarity with CRM or digital record keeping.
Key Responsibilities
- Handle incoming calls, walk-in enquiries, WhatsApp messages, visitors, and general front desk activities.
- Call new leads and follow up with unconnected, pending, or interested enquiries.
- Collect basic student enquiry details and update lead status in the CRM.
- Schedule, confirm, and coordinate counselling appointments.
- Maintain accurate CRM, enquiry, and follow-up records.
- Assist counsellors with calling, follow-ups, and routine coordination.
- Handle basic administrative and office support work.
- Coordinate with and support other departments whenever required.
- Ensure professional and courteous communication with students, parents, and visitors.
Pay: ₹15,000.00 - ₹22,000.00 per month
Language:
Work Location: In person
