At alt.f coworking, we’ve cultivated a culture that balances freedom with responsibility since our founding in 2016. We believe that great work happens when people have the flexibility to create, explore, and innovate—paired with a deep sense of ownership and accountability. Our dynamic environment empowers individuals and teams to work on their own terms while staying committed to collaboration, excellence, and meaningful impact. At alt.f, you’re not just given space—you’re given the trust and support to do your best work, your way.
Key Responsibilities
Operations & Client Support
Ensure seamless functioning of services across multiple properties/centers, including
vendor management, client support, and facility operations.
Deliver timely resolution of service requests and breakdowns raised by clients or
internal teams.
Support workspace modifications and customization requests across departments to
enhance client experience.
Facility & Maintenance Oversight
Supervise maintenance activities including plumbing, electrical, HVAC, carpentry, and
general repair work.
Conduct routine facility inspections to uphold safety, compliance, and quality standards.
Manage preventive maintenance schedules and ensure maximum uptime of critical
infrastructure.
Vendor & Procurement Management
Coordinate with external vendors (plumbers, electricians, carpenters, technicians) and
monitor work quality and timelines.
Oversee procurement, ordering, and stock levels of maintenance materials and
consumables.
Maintain complete documentation including vendor logs, AMC schedules, service
reports, and Google sheet/excel-based trackers
Service Excellence & Ticketing
Handle and track service-related tickets (backend); assign, follow up, and ensure closure
within SLAs.
Drive operational efficiency by monitoring ticket resolution and capturing client
feedback.
Bachelor's degree in a relevant field with 10-14 years of experience in multi-property operations, hospitality management, or commercial real estate.
Proven experience in leading teams and driving operational excellence.
A natural passion for hospitality and a deep understanding of what creates an outstanding client experience.
Strong financial acumen and experience with budget management and cost control.
Excellent communication and interpersonal skills, with a track record of building strong client relationships.
