- Hotel Management graduate (Preferred)
- Must be well-versed with hotel PMS/room billing software
- Strong communication and interpersonal skills
- Good knowledge of MS Office
- Professional appearance and customer service attitude
- Ability to handle guest check-in/check-out and front office operations
Key Responsibilities:
- Manage all front office operations, including guest check-in and check-out.
- Handle room reservations, billing, invoicing, and payment processing.
- Maintain accurate guest records and ensure smooth room allocation.
- Resolve guest queries and complaints professionally to ensure excellent customer satisfaction.
- Coordinate with Housekeeping, Accounts, and other departments for seamless operations.
- Prepare daily occupancy, billing, and revenue reports.
- Ensure compliance with company policies, SOPs, and hospitality standards.
- Supervise front desk activities and maintain a professional work environment.
- Train and guide junior front office staff, if required.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
