Job Title: Front Office Executive (Receptionist)
Location: Bengaluru
Department: Administration
Employment Type: Full-Time
Experience: 0–2 Years
Salary: ₹20,000 – ₹25,000 per month
About the Role
We are seeking a professional, organized, and customer-focused Front Office Executive (Receptionist) to be the first point of contact for visitors, clients, and business associates. In addition to managing front office operations, the role involves supporting administrative activities and coordinating product sample management to ensure smooth day-to-day business operations.
Key ResponsibilitiesFront Office Management
- Welcome and assist visitors, clients, vendors, and guests in a courteous and professional manner.
- Handle incoming and outgoing telephone calls, emails, and inquiries, and direct them to the appropriate departments.
- Maintain the reception area in a clean, organized, and presentable condition at all times.
- Manage visitor records and issue visitor passes as per company procedures.
- Coordinate meeting room bookings and ensure meeting arrangements are in place.
- Receive, record, and distribute incoming couriers, parcels, and official documents.
Administrative Support
- Provide administrative assistance including filing, document management, scanning, photocopying, and data entry.
- Maintain office records and ensure proper documentation.
Sample Management & Coordination
- Maintain and update the Sample Tracker Sheet with accurate records of all sample movements.
- Coordinate the issue, return, and storage of product samples while ensuring proper documentation.
- Contact clients to arrange the pickup and return of product samples and follow up until all materials are received.
- Coordinate with courier partners and internal teams for timely dispatch and collection of samples.
- Verify the condition and quantity of samples before dispatch and upon return, reporting any damages or discrepancies immediately.
- Maintain an organized sample storage area with proper labeling and easy accessibility.
- Track pending sample returns and proactively follow up with clients to ensure timely recovery.
- Coordinate with the Sales, Projects, and Warehouse teams to ensure sample availability based on customer requirements.
- Prepare dispatch records and maintain documentation for all sample movements.
- Submit daily and weekly reports on sample movement and pending returns.
Customer Service
- Ensure a professional and welcoming experience for every visitor and client.
- Handle general inquiries and resolve basic customer concerns professionally.
- Maintain confidentiality of company information and documents.
Required Qualifications
- Bachelor's degree in any discipline.
- 0–2 years of experience in Reception, Front Office, Customer Service, Administration, or a similar role.
- Freshers with excellent communication skills are encouraged to apply.
Required Skills
- Excellent verbal and written communication skills in English and Kannada (Hindi is an added advantage).
- Strong interpersonal and customer service skills.
- Good organisational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
- Basic knowledge of office administration and documentation.
- Ability to work independently and manage multiple priorities.
- Attention to detail and strong follow-up skills.
- Professional appearance and positive attitude.
Preferred Qualifications
- Experience in handling EPABX systems and visitor management.
- Experience in maintaining inventory or sample tracking records.
- Experience working in a corporate office environment.
Key Competencies
- Professionalism
- Communication Skills
- Customer Orientation
- Time Management
- Coordination Skills
- Documentation & Record Management
- Problem-Solving
- Teamwork
- Accountability
- Attention to Detail
What We Offer
- Professional and collaborative work environment.
- Learning and career growth opportunities.
- Exposure to administration, HR, and business operations.
- Competitive salary and employee benefits.
Working Days: Monday to Saturday
Working Hours: 9:45 AM – 7:00 PM
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
