Job Responsibilities:
- Responsible for overall supervision of cleaning and housekeeping activities.
- Responsible for the proper use of equipment and any mal-function of the same must be recorded and reported immediately.
- Supervise the usage of chemicals and detergents by the cleaning staff.
- Conducts daily briefing, toolbox talks, safety and hygiene awareness meeting.
- Check for cleanliness and hygiene of all the service equipment, premises, and take remedial actions when required.
- Check for the grooming standards, personal hygiene and cleanliness of the staff to advise a good attendance of the staff.
- Attend to the normal complaint and suggestions, etc. of the guests/ patient/customer and deal with them courteously.
- Proper teaching and training of the workers for the improvement of their knowledge and professionalism.
- Check Cleaning of all areas assigned and proper use of chemical / tools and equipments.
- Collection and disposal of garbage has to be checked properly before disposal from the floors.
- Attend all scheduled staff training and safety meetings.
- Receive work orders and delegate assignments to Multi-purpose workers.
- Estimate time and materials required on work orders.
- Respond to calls from Housekeeping department requesting immediate assistance for cleaning purpose.
- Maintain work area and equipment in a clean and orderly condition following all prescribed regulations.
- Know current safety regulations.
- Respond to emergency call–in situations.
- Coordinating with members of the department and facility on all emergency condition regarding internal customers, visitor and staff safety.
- Report any complications on specific jobs or equipment. Consult Manager of housekeeping if unsure of any solution/action.
- Co-ordinate for schedules and project with the Manager - Housekeeping.
- Plan and oversee the scheduling of wok and vacation of Multi – purpose workers.
- Monitor work orders and confirm their completion work.
- Actively participate with the implementation and ongoing evaluation of preventive maintenance activities.
- Respond to emergency situations throughout the facility and help to co-ordinate any related function in order to accommodate the safety of customers, visitors and staff.
- Maintain professional appearance at all times.
- Always ensure to keep a clean, hygiene and safe work area.
- Responsible for updating the Checklists and Logbook throughout the shift.
- Maintain the register for defective material, equipment faulty operation or unusual condition and report to the Manager – Housekeeping.
- All incidents should be recorded properly in the incident report format and sent to reporting authority.
- Ensure Bed making time after patient discharge is followed as per the protocol.
- Maintain a safe and clean environment for all guest/customers, visitors, employees and staff.
· Any other assignment as decided by the management from time to time
