The Tele Caller / Business Development Associate is responsible for supporting the company’s marketing initiatives by generating leads, promoting products and campaigns, engaging with prospective and existing customers, scheduling showroom visits, and contributing to increased sales through effective telecalling and customer follow-up.
Key Responsibilities
* Make outbound calls to prospective and existing customers.
* Promote ongoing offers, new product launches, and marketing campaigns.
* Generate qualified leads for the sales team.
* Follow up on enquiries, abandoned leads, and inactive customers.
* Schedule showroom visits and product demonstrations.
* Maintain and update customer data in CRM.
* Conduct customer satisfaction and feedback calls.
* Coordinate with the sales team to ensure timely lead closure.
* Achieve daily call, lead generation, and appointment targets.
* Maintain professional communication and represent the company’s brand positively.
Key Performance Indicators (KPIs)
* Number of outbound calls made per day
* Qualified leads generated
* Appointments scheduled
* Lead-to-sale conversion rate
* Customer follow-up completion rate
* Customer database accuracy
* Campaign response rate
* Customer happiness score
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
