Key Responsibilities
- Welcome and assist guests throughout their stay.
- Handle guest queries, requests, and feedback professionally.
- Coordinate with relevant departments to ensure guest requirements are fulfilled.
- Handle inbound calls and enquiries related to resort stays, day outings, and events.
- Provide relevant information on packages, availability, and services.
- Follow up on enquiries and assist in converting them into confirmed bookings.
- Maintain accurate records of enquiries, bookings, and guest interactions.
- Support the sales and operations teams whenever required.
Requirements
- Requirements
- Minimum qualification: 12th Pass / Graduate preferred.
- English communication skills are mandatory.
- Good communication and interpersonal skills.
- Presentable appearance and a pleasant personality.
- Customer-oriented approach with a positive attitude.
- Ability to multitask and work effectively in a hospitality environment.
- Previous experience in hospitality, guest relations, front office, or inside sales will be an added advantage.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
