Job Description:
1) Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty)
2) Identify root cause and instigate permanent corrective actions for product quality issues.
3) Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards
4) Carry out product and process auditing ·Ensure control plans and associated documentation are implemented effectively and maintainedMonitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures
5) Stop production in the event of manufacture of unacceptable goods/processes · Ensure compliance and assist with adherence to the Quality Management system (TS16949/ISO9001)
6) Write product test procedures ·Undertake special projects as required ·Assist with training of quality awareness
7) Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system · Assist with first off sample approvals
8) Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis · Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
9) Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis)
10) Manage the Supplier Key Performance Indicators (KPIs) · Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators ·Lead quality audits · Keep up with current and developing manufacturing and engineering trends that concern product quality ·Undertake special projects as required
11) Contribute to continuous improvement activities ·Quality control of work by appropriate reviews ·Support and lead process improvement activities ·Write reports and present progress at project meetings and to clients · Achieve goals within budget ·
