Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management.
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services while minimising waste to increase revenue.
Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
Monitors local competitors and compare their operation with his/her operation
Solicits business and follow up on referrals and potential sales leads
Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
Provides direction on and conducts market research
Maintain regular contact with IHG regional hotels and reservation networks
Attends trade shows and sells conference space when directed
Monitors competitors activities and assists in marketing intelligence
Refers sales leads to appropriate personnel within the InterContinental Hotels Group
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
Services existing business through management of account bases
Sell all facets of the hotel
Manage the corporate head office and the preferred hotel history for that company
Develop and maintain a regular pattern of sales calls, meeting with principals of target market
Provides direction on, and conducts market research and analysis
Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
Builds profile within local market place through attendance at various events and local market place
Conduct client interviews
Entertain clients
Plan and conduct familiarization tours and site inspections
Travel when required to promote the hotel and develop potential business
Maintain regular contact with the IHG hotels in your region and the regional reservation office
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