About the Company
Ma Sarada Hospital Pvt. Ltd. is one of the best hospitals in Hooghly Dist. The hospital is the first NABH accredited Multi Speciality Hospital & has the certification of ISO 9001:2015.
We are looking for an experienced Receptionist cum Tele caller for our hospital reception desk.
Responsibilities:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records.
Welcomes patients and visitors in person OR on the telephone, and answering or referring inquiries.
Ensures availability of treatment information by filing and retrieving patient records.
Assisting patients in filling medical forms
Answering multi-line phone and transferring calls to concern departments
Tele-calling.
Responding to complaints from Doctors, Patients and give support when requested.
Develop & maintain a strong relationship with doctors, doctor’s compounder, Blood collectors, Ambulance Driver and other Para Medical staff.
Convince clients to use our services
Skills / Qualifications:
Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Professionalism
Quality focus
Education & Experience:
Higher Secondary Passed
Familiarity with phone systems
Previous experience (Minimum 1 to 2 yrs) with knowledge of Microsoft Office software
Local Candidates are preferable
Salary : Rs.7000/- to 10000/- (Negotiable- Depends on Experience)
Job Types: Full-time, Permanent
Pay: ₹7,000.00 - ₹10,000.00 per month
Work Location: In person
