Relationship Manager (RM) is primarily responsible for managing and nurturing relationships with the bank's premium, High Net Worth Individual (HNI), or commercial clients. It is a core customer-centric and revenue-driven profile aimed at maximizing customer satisfaction while driving business growth.
Key Responsibilities of an RM
1. Portfolio Management
2. Client Acquisition (Business Development)
3. Cross-Selling & Revenue Generation
4. Financial Advisory & Wealth Management
5. Premium Customer Service & Escalation Handling
6. Compliance, KYC, and Ethics
Core Skills Required
- Excellent Communication & Interpersonal Skills: Ability to converse confidently and build rapport with corporate heads, business owners, and affluent individuals.
- Sales & Negotiation Prowess: A strong track record of driving sales targets and effectively closing high-value deals.
- Financial Product Knowledge: Deep understanding of retail banking products, equity markets, mutual funds, and insurance structures.
Pay: ₹18,000.00 - ₹50,000.00 per month
Work Location: In person