Job Description – Customer Support Executive
Position: Customer Support Executive
Location: Dehradun
Employment Type: Full-Time
About the Role
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The role involves assisting customers, resolving their queries, and ensuring a positive customer experience through effective communication and problem-solving skills.
Key Responsibilities
- Handle customer inquiries via voice, chat, or email support.
- Provide accurate information regarding products and services.
- Resolve customer complaints and concerns in a professional manner.
- Maintain a high level of customer satisfaction.
- Document customer interactions and update records accurately.
- Meet quality and productivity targets set by the organization.
- Collaborate with team members and supervisors to improve service delivery.
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate.
- English communication skills are compulsory (Fluent English required).
- Good verbal and written communication skills.
- Basic computer knowledge and typing skills.
- Positive attitude and willingness to learn.
- Freshers and experienced candidates are welcome.
Preferred Skills
- Strong interpersonal and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Customer-centric approach and professional behavior.
- Team player with a proactive mindset.
Salary & Benefits
- Attractive salary package.
- Performance-based incentives.
- Career growth opportunities.
- Training and development programs.
- Friendly and professional work environment.
Apply Now and become a part of our growing team!
Pay: ₹18,000.00 - ₹23,000.00 per month
Experience:
Language:
- English (fluent) (Preferred)
Work Location: In person
