ob Description – Head, School Operations & Administration
Position Title: Head / Senior Manager – Operations
Department: School Operations & Administration
Location: Multiple Campus Locations
Employment Type: Full-Time, Campus-Based
Reporting To: School Principal / Management
Experience Required
- 10–15 years of relevant experience.
- Preference for candidates with 3–5 years in a similar educational or institutional environment.
Work Schedule
- 6 days a week (Monday to Saturday)
- Working hours as per institutional requirements.
Role Summary
The Head of School Operations & Administration is responsible for ensuring smooth day-to-day functioning of the institution by overseeing administration, facilities, compliance, support staff, vendor management, safety protocols, and operational excellence. The role requires strong leadership, problem-solving abilities, and a proactive approach to maintaining a safe and efficient learning environment.
Key Responsibilities1. School Administration
- Manage overall administrative operations of the institution.
- Develop, implement, and monitor policies, procedures, and SOPs.
- Maintain institutional records and documentation.
- Ensure operational efficiency across departments.
2. Regulatory & Statutory Compliance
- Ensure compliance with applicable education, safety, and local regulations.
- Monitor fire safety, child safety, and statutory requirements.
- Coordinate audits, inspections, and compliance reporting.
3. Team Management
- Lead and supervise non-teaching staff including security, housekeeping, transport, and support teams.
- Establish performance standards and monitor service quality.
- Handle conflict resolution and staff-related concerns.
4. Facility & Asset Management
- Oversee campus maintenance and infrastructure upkeep.
- Manage Annual Maintenance Contracts (AMCs) and vendor relationships.
- Monitor inventory, assets, and procurement activities.
- Ensure campus cleanliness, safety, and functionality.
5. Stakeholder Communication & Crisis Management
- Address escalations and operational concerns professionally.
- Coordinate emergency response and crisis management procedures.
- Maintain effective communication with internal and external stakeholders.
6. Technology & Systems Management
- Utilize ERP, MIS, and operational management systems effectively.
- Track service requests, maintenance activities, and operational data.
- Support process automation and continuous improvement initiatives.
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
