Key Responsibilities
- Serve as the primary point of contact for patients, ensuring a seamless and positive treatment experience from consultation through treatment completion.
- Understand patients' dental concerns, educate them about recommended treatment plans, and address their queries with empathy and clarity.
- Build trust and maintain strong patient relationships by providing timely support and ensuring a high standard of patient care.
- Coordinate with dentists, clinic teams, and cross-functional departments to ensure smooth scheduling, treatment planning, and follow-ups.
- Guide patients throughout their treatment journey, ensuring they are well-informed, comfortable, and satisfied at every stage.
- Proactively follow up with patients regarding appointments, treatment progress, and post-treatment care to enhance the overall patient experience.
- Maintain accurate patient records and ensure all interactions are documented in accordance with organizational protocols.
Qualifications
- Bachelor of Dental Surgery (BDS).
- Strong communication and patient counselling skills.
- Ability to build rapport and foster long-term patient relationships.
- Excellent interpersonal, problem-solving, and coordination abilities.
- Ability to work collaboratively in a fast-paced, patient-centric environment.
- Languages: Fluent in Kannada, Hindi, and English.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
