Chennai, Tamil Nadu
Job Summary
Job Summary : Remote Desktop Support RCC Support
Job Role : SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
Key Responsibilities
Job Responsibilities : • Provide remote desktop support to clients, troubleshooting and resolving technical issues. • Assist clients with software installations, configurations, and updates. • Monitor and maintain client systems to ensure optimal performance. • Collaborate with other IT professionals to resolve complex technical problems. • Document and track support requests, ensuring timely resolution. • Provide excellent customer service and maintain a high level of client satisfaction.
Skill Requirements
Skill Requirement : • Proven experience in remote desktop support or a similar role. • Strong knowledge of Windows and Mac operating systems. • Familiarity with remote desktop tools and software. • Excellent problem-solving and communication skills. • Ability to work independently and as part of a team. • Strong attention to detail and organizational skills.
Other Requirements
Job Description : • Experience with RCC (Remote Control Center) support.
Other Requirement : • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
