Senior Loss Prevention Manager position serves as the primary operational resource to support the loss prevention initiatives in the EDSP, Easy Ship and Seller flex programs. The mission of the India SLP team is to mitigate security and operational risks to the associates, data, physical assets & inventory. The SLP team ensures smooth run of the day-to-day business operations by protecting against various threats and by managing security and loss prevention risks, thereby ensuring a safe and secure work environment. This is achieved by preventing the SLP related risks and vulnerabilities as early as possible; by intervening in unfolding incidents and exposures to minimize any negative impact; and by investigating thoroughly security related incidents to identify and remove root causes and to prevent re-occurrence. In addition, the job holder will support investigation activities concerning losses and other incidents within Amazon’s Last Mile Operations, conduct due diligence and audits to assess the Security of potential or existing business partners and vendors in the areas of transportation, storage, logistics and distribution of Amazon products; and define and implement regional Last Mile Security strategies for education and awareness across the organization.
Key job responsibilities
- Provide guidance and support for Security and Loss Prevention teams; supply chain, logistics and transportation operations and coordination groups, other stakeholders with the Amazon organization and third parties.
- Deploy and implement risk assessment methodologies specifically cut to address current and foreseeable risks within the last mile environments, scenarios and use cases; methods to identify and implement the security strategies for last mile itineraries within the region, in accordance with risks assessment; and conducting security due diligence assessments on potential business partners such as wholesalers, third party logistics, delivery service providers (DSP), and other business-critical functions regionally
- Implement key liaison contacts in industry, law enforcement, government and regulatory agencies to maintain awareness of and provide tactical response to upcoming legislation, industry trends, external risks and new technologies related to last mile operations
- Ensure compliance to internal standards by means of supporting the Global Security Risk Compliance Audit team in defining the requirements for Last Mile (LM) Security; collaborate and provide expertise in conducting internal security audits; partner with appropriate stakeholders to implement effective audit programs to detect, prevent and resolve LM losses; implement and provide guidance for conducting audits to assess the Last Mile Security of business partners, vendors, third party logistics providers, and carriers in the areas of transportation, sortation, and delivery distribution; and follow up on definition and implementation of corrective action plans.
- Implement internal business stakeholder support in order to promote security as added value and business differentiator; provide direct input to the relevant internal stakeholders and operational teams on high risk new business initiatives within the last mile environment; partner with appropriate internal stakeholders to provide security input regarding the selection of third party last mile providers (DSP); implement key collaborations with regional stakeholders to implement consistent standards, programs, assessments and procedures for the network with careful consideration for implementing and maintaining relationships with affiliate management and international partners
- Contribute with expertise for the implementation of last mile Security awareness campaigns for general sensitization of personnel, and specific training packages for S&LP personnel, including, international, threat and risk assessment, risk management, loss prevention, intelligence and MO’s, incident management, and investigations
- Contribute to reduce business losses on security incidents and related claims by identifying and understanding vulnerabilities, MO’s, and implementation the appropriate means and measures to protect transported assets in the last mile environments. Direct involvement in complex investigations at a high level. If required also act as the lead interface for wholesalers and third party providers. Implement strategies and programs which prevent theft, diversion and losses from the supply chain in partnership with internal and external stakeholders.
- 5+ years of security service, loss prevention, asset protection, investigations, or law enforcement, or 2+ years of Amazon (Blue Badge/FTE) experience
- 3+ years of people management experience
- 3+ years of implementing metric-based strategies utilizing continuous improvement concepts experience
- Experience with MS Office Professional Suite and excellent working knowledge of MS Excel
- Bachelor's degree or equivalent, or 5+ years of relevant professional or military experience
- Experience using Microsoft Excel for data analysis, formulae, and data visualization
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