- Welcome and assist patients and visitors professionally.
- Register new patients and update existing patient records in the Hospital Information System (HIS).
- Verify patient demographics and contact information.
- Guide patients regarding appointments, consultations, and hospital services.
- Generate OP consultation bills and service bills accurately.
- Process billing for: Cash patients / Insurance patients / Corporate tie-up patients
- Government scheme beneficiaries (if applicable)
- Ensure correct tariff application as per hospital policies.
- Handle discounts and approvals according to authorization guidelines.
- Verify insurance eligibility and policy details.
- Coordinate with TPA/insurance companies for cashless approvals and documentation.
- Process corporate billing as per agreed rates and contracts.
- Maintain records of insurance and corporate transactions.
- Collect consultation fees and other charges.
- Issue receipts for all transactions.
- Maintain daily cash collection records.
- Reconcile cash, card, UPI, and online payments at the end of each shift.
- Submit collections and reports to the Accounts Department.
- Schedule, reschedule, and cancel appointments.
- Coordinate with doctors and departments regarding patient appointments.
- Manage patient queues and ensure smooth patient flow.
Qualification:
Graduate in any discipline (preferred).
Diploma or certification in Hospital Administration/Healthcare Management is an added advantage.
Experience :
In hospital front office, OP billing - Cash patients / Insurance patients / Corporate patients(Public & Private) preferred.
Willing to do Rotational Shifts
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Hospital Front Office: 3 years (Preferred)
Location:
- Chandanagar, Hyderabad, Telangana (Preferred)
Work Location: In person
