The Senior Executive – Logistics & Shipping Marketing is responsible for identifying new business opportunities, developing and maintaining relationships with clients, promoting the company's logistics and shipping services, and achieving sales and revenue targets. The role requires strong industry knowledge, excellent communication skills, and the ability to provide customized logistics solutions to customers.
Key Responsibilities
- Develop and implement marketing and business development strategies to increase revenue and market share.
- Identify and acquire new customers in freight forwarding, shipping, transportation, warehousing, and logistics services.
- Build and maintain long-term relationships with existing clients to ensure customer satisfaction and repeat business.
- Prepare competitive quotations, proposals, and service agreements based on customer requirements.
- Coordinate with operations, customer service, and documentation teams to ensure smooth execution of shipments.
- Conduct regular client visits, presentations, and business meetings to promote company services.
- Monitor market trends, competitor activities, and customer requirements to identify new business opportunities.
- Negotiate commercial terms and close business deals while maintaining company profitability.
- Achieve monthly, quarterly, and annual sales targets.
- Maintain accurate records of customer interactions, sales activities, and business forecasts using CRM systems.
- Participate in trade exhibitions, networking events, and industry meetings to enhance business visibility.
- Prepare periodic sales reports, market intelligence reports, and performance updates for management.
- Ensure compliance with company policies, international shipping regulations, and customer service standards.
Qualifications
- Bachelor's degree in Marketing, Business Administration, Logistics, Supply Chain Management, or a related field.
- MBA in Marketing or Logistics is an added advantage.
Experience
- 4–7 years of experience in logistics, shipping, freight forwarding, or supply chain sales and marketing.
- Experience in international freight, customs clearance, NVOCC, shipping lines, or logistics services is preferred.
Required Skills
- Strong knowledge of freight forwarding, shipping, import/export procedures, and logistics operations.
- Excellent sales, negotiation, and relationship management skills.
- Strong communication and presentation abilities.
- Customer-focused with a proactive approach to business development.
- Ability to work independently and meet sales targets.
- Proficiency in Microsoft Office and CRM software.
- Strong analytical and problem-solving skills.
- Willingness to travel for client meetings and business development activities.
Key Performance Indicators (KPIs)
- Achievement of sales and revenue targets.
- Number of new customers acquired.
- Customer retention and satisfaction levels.
- Business growth within assigned territory.
- Conversion rate of leads into customers.
- Timely submission of quotations and proposals.
- Accuracy of sales forecasting and reporting.
Preferred Attributes
- Strong network within the logistics and shipping industry.
- Self-motivated and result-oriented.
- Excellent interpersonal and relationship-building skills.
- Ability to work under pressure and manage multiple customer accounts.
- High level of professionalism, integrity, and business ethics.
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
