- Answer incoming calls and respond to customer/viewer enquiries.
- Make outbound calls to clients, customers, or leads.
- Explain the company’s services, programs, advertisements, or subscriptions.
- Handle complaints and resolve basic customer issues.
- Record customer information, call details, and follow-up requirements.
- Forward technical or complicated issues to the appropriate department.
- Follow up with potential clients and maintain leads.
- Maintain professional communication and meet daily call targets.
- Send information, offers, or updates to customers when required.
- Prepare basic daily/weekly call reports.
- Must have personal conveyance(Activa/Bike/Car)
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid time off
Work Location: In person
