Key ResponsibilitiesOperational Leadership
- Ensure consistent, high-quality service delivery across all onsite and standalone centres.
- Champion a strong process-driven culture with a hands-on, execution-focused leadership style.
- Ensure adherence to standardized operating procedures across all centres.
- Standardize processes, safety norms, and operational practices.
- Oversee smooth centre launches, transitions, and capacity expansions.
- Maintain strong compliance, infrastructure readiness, and audit preparedness.
Team Management
- Lead and mentor Centre Heads and Cluster Managers.
- Drive manpower planning, productivity, and retention.
- Build second-line leadership and ensure strong succession readiness.
- Ensure structured training and capability building across centres.
Parent & Client Experience
- Act as escalation point for parent and corporate client concerns.
- Drive strong parent engagement and service recovery practices.
- Ensure consistent brand experience aligned with the organization’s vision.
Financial & Business Support
- Partner with Sales and Leadership to support enrollment growth.
- Ensure operational cost discipline and financial hygiene at centre level.
- Support corporate client relationship management for onsite centres.
Cross-Functional Collaboration
- Work closely with HR, Curriculum, Facilities, Marketing, and Finance teams.
- Provide regional insights and recommend operational improvements.
Qualifications and Experience
- Minimum Education: Post Graduate Degree (preferably in Early Childhood Education, Child Care Management, or MBA or related field).
- Experience: Minimum 10+ years in teaching, supervision, or educational administration.
- Proven experience in managing teams and parent relationships within an educational setup.
- Strong leadership, communication, and organizational skills.
- Excellent command of the English language (spoken and written).
- Proficiency in MS Office and familiarity with preschool management systems is an advantage.
Additional Details
- Work Schedule: Monday to Friday and 1 Saturday working (Occasional Sunday work may be required).
- Timings: 9:30 AM – 6:30 PM
- Salary Range: As per industry standards
- Age Criteria: 35 – 45 years
Why Join Us
- A supportive, women-led organization that values work-life balance and personal growth.
- A chance to shape young minds while leading a passionate and collaborative team.
- Opportunities for continuous professional development and leadership training.
- Respectful and inclusive workplace culture that celebrates empathy, teamwork, and excellence.
Pay: ₹70,000.00 - ₹85,000.00 per month
Benefits:
Work Location: In person
