Job Location: Mumbai
Exp Req: 4-5 years
Job Overview:
We are seeking an experienced and dynamic Retail Sales Manager to join our team. The ideal candidate should have a proven track record in the furniture industry, with a focus on retail sales management. As a Retail Sales Manager, you will be responsible for leading our retail sales efforts, driving business growth, managing the sales team, and ensuring exceptional customer experiences.
Key Responsibilities:
- Develop and execute effective sales strategies to achieve company sales targets and objectives within the furniture industry.
- Lead, motivate, and manage a team of retail sales associates, providing guidance, training, and performance evaluations.
- Monitor and analyze sales performance, market trends, and customer preferences to identify opportunities for improvement.
- Build and maintain strong relationships with key clients, partners, and vendors to enhance business growth and collaboration.
- Collaborate with marketing and product teams to provide insights into customer preferences and contribute to product development decisions.
- Plan and oversee promotional activities, sales events, and product launches to drive footfall and boost sales.
- Ensure that the retail store’s appearance is in line with the company’s brand image and standards.
- Handle customer inquiries, complaints, and issues in a professional and timely manner, striving for customer satisfaction.
- Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
- Stay updated with industry trends, competitor activities, and market dynamics to adapt strategies accordingly.
Qualifications and Experience:
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
- 4-5 years of proven experience in retail sales management within the furniture industry.
- Demonstrated success in achieving and exceeding sales targets and objectives.
- Strong understanding of furniture products, market trends, and customer preferences.
- Excellent leadership and team management skills, with the ability to inspire and drive results.
- Exceptional interpersonal and communication skills.
- Proficiency in using sales management software and tools.
- Customer-centric approach with a focus on delivering exceptional customer experiences.
- Problem-solving attitude and the ability to make informed decisions under pressure.
