Front Desk Management & Communication
- Visitor Reception: Greeting and welcoming guests, directing them to the appropriate person or department, and issuing visitor passes.
- Call Handling: Answering, screening, and routing incoming calls, as well as taking accurate messages and answering general inquiries.
- Correspondence & Mail: Sorting, tracking, and distributing incoming mail/couriers while managing outgoing packages.
- Reception Appearance: Ensuring the reception and lobby area remain clean, organized, and professional at all times.
2. Administrative Support
- Scheduling: Managing calendars, booking meeting rooms, and coordinating appointments or events.
- Record Keeping: Updating and maintaining physical and digital files, databases, and logs.
- Travel & Logistics: Assisting with travel arrangements, flight bookings, and hotel accommodations for visiting clients and staff.
3. General Operations & Office Support
- Inventory Management: Monitoring office supplies, stationery, and pantry items, and placing timely orders to prevent shortages.
- Billing & Vendor Coordination: Handling basic accounts, processing invoices, managing petty cash, and coordinating with maintenance or supply vendors.
- Cross-Departmental Assistance: Supporting HR with onboarding formalities, staff attendance logs, or exit procedures as needed.
4. Customer Service & Issue Resolution
- Inquiry Management: Providing accurate information about the organization’s services, products, or policies.
- Feedback & Complaints: Listening to client feedback, addressing minor issues directly, and escalating major complaints to the relevant management team.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
Experience:
- Hotel management: 1 year (Required)
Work Location: In person
