Job Description
We are looking for enthusiastic and customer-focused candidates for our International Voice Process team. The role involves interacting with international customers, addressing their queries, and providing excellent customer support.
Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer queries professionally and efficiently.
- Maintain a high level of customer satisfaction.
- Follow company policies and quality standards.
- Accurately document customer interactions.
Requirements
- Excellent English communication skills.
- Basic computer knowledge.
- Strong interpersonal and problem-solving skills.
- Willingness to work in rotational shifts/night shifts.
- Freshers are encouraged to apply.
Benefits
- Competitive salary package.
- Performance incentives.
- Training and career growth opportunities.
- Friendly and professional work environment.
- Two way cab is provided
Pay: ₹15,000.00 - ₹21,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
