System design and installation: Designing, installing, and configuring computer hardware, software, networks, and applications.
Maintenance and monitoring: Continuously monitoring systems, maintaining equipment, performing updates, and managing backups to ensure optimal performance and reliability.
Troubleshooting: Diagnosing and resolving technical issues, including hardware faults, software problems, and network errors.
Technical support: Providing support to end-users, which may include setting up new accounts, helping with technical problems, and training staff on new systems.
Security: Implementing and maintaining security protocols to protect the company's IT infrastructure from threats.
Documentation: Creating and maintaining detailed documentation of systems, processes, and solutions for future reference.
Project management: Participating in IT projects from start to finish, and potentially managing smaller projects or coordinating with other IT staff.
