This is a hands-on support role in a broking / financial services environment. The candidate should be able to resolve internal issues, maintain proper records, coordinate with vendors, and take ownership until closure.
Principal Responsibilities
- Support trading/algo/HFT infrastructure, including terminals, dealer logins, user mapping, system allocation, licenses, and vendor coordination.
- Maintain IT and exchange-related records for NSE, BSE, MSEI, ENIT, exchange portals, trader/dealer IDs, access rights, renewals, and submissions.
- Provide internal IT support across desktops, systems, software, Google Workspace, AD/user access, network, VPN, and business tools.
- Assist with algo and trading system support, including basic troubleshooting, licensing, installations, connectivity, and coordination with software vendors.
- Work with Linux, SQL, logs, servers, databases, and application-level support wherever required.
- Maintain records for IT assets, software licenses, subscriptions, AMC, warranties, credentials, vendors, and renewals.
- Coordinate with vendors, exchange support teams, internet providers, software providers, and hardware/service partners until closure.
- Support basic cyber hygiene including MFA, access control, antivirus, updates, password discipline, and system security.
- Communicate clearly with internal users, vendors, and management on issue status, timelines, and closures.
Job Requirements
- Experience in IT support, system administration, desktop/server support, or trading technology support.
- Basic working knowledge of Linux, SQL, Windows systems, networking, VPN, logs, and application troubleshooting.
- Awareness of algo/HFT trading systems, licensing, terminals, dealer IDs, and exchange-user-based systems preferred.
- Familiarity with NSE, BSE, MSEI, ENIT, and member-facing exchange portals will be an advantage.
- Ability to maintain structured records for users, terminals, licenses, assets, vendors, renewals, and access rights.
- Clear communication, fast follow-up, and ownership of issues until closure.
Preferred Qualifications
- Prior experience in a broking, trading, HFT, algo, or financial services technology environment.
- Exposure to trading terminals, algo platforms, exchange connectivity, vendor licensing, Linux/SQL support, or server/application support.
- Ability to work independently in a regulated, time-sensitive business environment.
Pay: Up to ₹800,000.00 per year
Benefits:
Work Location: In person
