Join the TOVALIGN Family!
Position: Operations Executive
Location: Thotakattukara, Aluva
Age: 30 years and above
Salary: ₹20,000 – ₹25,000 per month
About the Role
TOVALIGN is looking for a dedicated and enthusiastic Operations Executive to join our growing team. If you're a quick learner with excellent communication skills and a passion for customer service, we'd love to hear from you!
Key Responsibilities
- Handle end-to-end operational activities.
- Coordinate with internal departments for smooth workflow.
- Manage inbound and outbound customer calls professionally.
- Provide exceptional customer service and resolve customer queries.
- Maintain accurate records and update CRM/operational data.
- Prepare reports and documentation.
- Follow up on pending tasks and ensure timely completion.
- Support logistics, case processing, and day-to-day operations.
- Ensure compliance with company SOPs and quality standards.
Required Skills
- Excellent typing speed and computer proficiency.
- Fast learner with a positive attitude.
- Strong communication and interpersonal skills.
- Good customer service and call management abilities.
- Ability to multitask and work under pressure.
- Proficiency in MS Office (Word, Excel, Outlook).
- Team player with strong organizational skills.
Qualification
- Graduate in any discipline.
- Experience in Operations, Customer Support, or Administration is preferred, but freshers with the right skills are also encouraged to apply.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
