Key Responsibilities:
- Order Taking & POS Management
- Greet incoming guests promptly with a warm, energetic attitude.
- Accurately input custom orders into the POS system.
- Product Knowledge & Upselling
- Know the menu inside and out, including ingredients, dietary/allergen info and preparation styles.
- Make enthusiastic recommendations for sides, extra toppings, specialty sauces, drinks, and combo upgrades.
- Customer Service & Satisfaction
- Deliver attentive, friendly service to maintain a welcoming atmosphere.
- Actively check in on seated guests to ensure they are enjoying their meal.
- Handle customer feedback or order mix-ups calmly and professionally, offering swift solutions to ensure total satisfaction.
- Operations & Cleanliness
- Keep the front counter, menu boards, and dining area clean, organized, and fully stocked with napkins, cutlery, and condiments.
- Coordinate closely with the kitchen/carving team to ensure fast order handoffs and minimize customer wait times.
- Assist with packaging takeaway and online delivery orders accurately.
Pay: ₹17,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Leave encashment
Work Location: In person