Job Title: IT Support Engineer
Experience: 3–4 Years
Location: Mahape Navi Mumbai (Work from Office)
Job Summary
We are looking for an IT Support Engineer with 3–4 years of experience to provide end-user support for hardware, software, and network-related issues. The ideal candidate should have hands-on experience in desktop support, Windows administration, Office 365, Active Directory, and basic networking.
Key Responsibilities
- Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
- Provide hardware and software support to end users.
- Manage Windows 10/11, Microsoft Office 365, and Active Directory user accounts.
- Troubleshoot LAN/WAN, Wi-Fi, VPN, DNS, and DHCP issues.
- Handle user onboarding/offboarding, email configuration, and system setup.
- Resolve IT tickets within SLA using tools like ServiceNow or Jira.
- Maintain IT assets, documentation, and ensure smooth day-to-day IT operations.
Required Skills
- Desktop & Laptop Support
- Windows Administration (Windows 10/11)
- Microsoft Office 365
- Active Directory (User Management)
- Basic Networking (TCP/IP, DNS, DHCP, VPN)
- Hardware & Software Troubleshooting
- Remote Support Tools (AnyDesk, TeamViewer, RDP)
- Ticketing Tools (ServiceNow/Jira)
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
