Trekup India is looking for a passionate and result-oriented Sales Executive to help travelers choose the right trekking experiences across the Himalayas, Nepal, and international destinations. The ideal candidate should have excellent communication skills, strong sales ability, and a customer-first approach.
As a Sales Executive, you will be responsible for converting enquiries into bookings, guiding customers throughout the booking process, maintaining CRM records, and achieving monthly sales targets.
Key Responsibilities
- Handle inbound sales enquiries through phone calls, WhatsApp, email, and website leads.
- Understand customer requirements and recommend suitable trekking packages.
- Convert leads into confirmed bookings.
- Follow up with prospective customers regularly.
- Maintain accurate records in the CRM system.
- Coordinate with the operations team for booking confirmations.
- Explain itineraries, inclusions, exclusions, fitness requirements, and cancellation policies.
- Cross-sell transportation, equipment rentals, travel insurance, and other add-on services.
- Build long-term relationships with customers.
- Achieve individual and team monthly sales targets.
- Provide excellent customer service before and after bookings.
- Resolve customer queries professionally and promptly.
Required Skills
- Excellent verbal and written communication skills.
- Strong sales and negotiation abilities.
- Customer-focused mindset.
- Good knowledge of Microsoft Excel, Google Sheets, and CRM software.
- Ability to work under sales targets.
- Strong follow-up and relationship-building skills.
- Basic computer proficiency.
- Positive attitude and willingness to learn.
Qualifications
- Bachelor's degree in any discipline (preferred).
- 1–3 years of experience in sales, travel, tourism, hospitality, or customer service.
- Freshers with excellent communication skills and a passion for sales are also encouraged to apply.
Preferred Experience
- Experience in the travel, trekking, tourism, or adventure industry.
- Familiarity with CRM tools.
- Knowledge of Himalayan trekking destinations is an advantage.
- Experience handling WhatsApp Business, phone sales, and online customer support.
Performance Indicators (KPIs)
- Monthly sales revenue.
- Number of confirmed bookings.
- Lead-to-booking conversion rate.
- Customer satisfaction.
- Follow-up efficiency.
- Response time to enquiries.
Benefits
- Attractive monthly incentives with no upper limit.
- Performance bonuses.
- Career growth opportunities.
- Training in trekking products and sales techniques.
- Friendly and supportive work environment.
- Opportunity to work with one of India's leading trekking companies.
Why Join Trekup India?
- Work with one of India's oldest and trusted trekking companies.
- Sell premium trekking experiences across the Himalayas, Nepal, and international destinations.
- Learn from experienced adventure professionals.
- Build a rewarding career in the adventure travel industry.
- Competitive salary with high earning potential through performance incentives.
If you think you meet all the above criteria, send your resume / biodata at [email protected]
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
