Job Title: Customer Support Executive (BPO)Location
Noida / Ghaziabad
Salary
₹20,000 – ₹30,000 per month (depending on experience and skills)
Employment Type
Full-Time
Job Summary
We are looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, providing information about products and services, and ensuring a high level of customer satisfaction.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries via phone, email, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Follow company policies, processes, and quality standards.
- Escalate complex issues to the appropriate department when required.
- Meet individual and team performance targets.
- Ensure a positive customer experience at all times.
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate in any discipline.
- Freshers and experienced candidates are welcome to apply.
- Good verbal and written communication skills in English and Hindi.
- Basic computer knowledge and typing skills.
- Strong interpersonal and problem-solving abilities.
- Ability to work in a fast-paced environment.
Preferred Skills
- Customer service orientation.
- Active listening skills.
- Time management and multitasking abilities.
- Positive attitude and willingness to learn.
- Experience in a BPO, call center, or customer service environment will be an advantage.
Benefits
- Competitive salary package.
- Performance-based incentives.
- Career growth opportunities.
- Professional training and development.
- Friendly and supportive work environment.
How to Apply
Interested candidates may send their updated resume to:
[email protected]
Pay: ₹20,000.00 - ₹300,000.00 per month
Work Location: In person
