About Company: Anduril Retail Pvt Ltd is a leading toy manufacturer renowned for its innovative products, including top-selling toy slimes and STEM kits. Operating predominantly online, it excels in inspiring young minds through educational and engaging play experiences, making it a staple on major e-commerce platforms in India.
Job Title: E-commerce Operations Executive
Role Level: Executive
Experience: 1–3 Years
Salary: ₹15,000 – ₹20,000 per month
Location: Camp, Pune
Work Type: Work From Office Only
Working Hours: 9:30 AM – 5:30 PM
Working Days: Monday to Saturday (Sunday Fixed Off)
Job Summary
We are seeking a detail-oriented E-commerce Operations Executive to manage daily and periodic operations across multiple online marketplaces. The role involves inventory monitoring, order fulfillment coordination, marketplace backend handling, reporting, and cross-functional coordination to ensure smooth e-commerce operations.
This is a Work From Office position only
Daily Responsibilities
- Monitor and manage inventory across all marketplaces to prevent stock-outs and overstocking.
- Coordinate with warehouse and dispatch teams for accurate picking, packing, and timely order fulfilment.
- Create and manage shipments on Amazon, Flipkart, and other e-commerce portals.
- Coordinate with dispatch teams, transporters, and marketplace warehouses for smooth deliveries.
- Handle customer inquiries, complaints, and bulk order requests within defined SLAs.
- Manage backend operations on Amazon Seller Central, Flipkart Seller Hub, and other dashboards.
- Create, update, and optimize product listings (titles, descriptions, images, attributes).
- Resolve listing-level and account-level issues by raising cases with marketplace support teams.
- Track order status, delivery performance, and returns.
- Maintain proper documentation and internal coordination for daily operations.
Weekly / Monthly Responsibilities
- Coordinate with transporters and warehouses to resolve delivery delays and shipment discrepancies.
- Review bulk order inquiries and coordinate pricing, stock availability, and dispatch planning.
- Share weekly operational status reports with seniors.
- Identify recurring issues and suggest process improvements.
- Coordinate with accounts team for settlements, deductions, and claims.
- Ensure compliance with marketplace policies and SOPs.
- Support onboarding of new products, listings, or marketplaces.
- Prepare monthly operational performance reports.
Tools & Software
- MS Excel
- Google Sheets
- MIS & ERP Software
Required Skills
- E-commerce operations & marketplace management.
- Inventory and order management.
- Data handling & reporting.
- Strong coordination and communication skills.
Benefits:
- Weekly Off – Sunday
- Health Insurance for Employees
- Provident Fund
Interested candidates who meet the above criteria may share their updated resume at: [email protected] / 9225086893
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience:
- Shipments, Amazon Seller Central, Flipkart Seller Hub: 1 year (Required)
- Product Listings: 1 year (Required)
Work Location: In person
