Job Title
Customer Support Executive – Fintech Application
Location
Kaushambi, Ghaziabad
Experience
1–2 Years
Employment Type
Full-time
Industry
Fintech / Digital Lending / NBFC
Job Description
We are looking for a smart, responsible, and customer-focused Customer Support Executive for a fintech-based mobile application. The candidate should have experience in customer handling, application support, and resolving customer queries in a professional manner. Good English communication is mandatory for this role.
Key Responsibilities
· Handle customer queries through calls, emails, and support channels.
· Assist customers in using the fintech/mobile application and guide them through the application journey.
· Resolve customer issues related to login, OTP, KYC, profile review, loan application, and other app-based processes.
Required Skills
· Good English communication is mandatory.
· Knowledge of fintech-based applications is preferred.
· Strong customer handling and query resolution skills.
Qualification
· Graduate in any stream preferred.
· Minimum 1–2 years of experience in customer support, preferably in fintech, NBFC, digital lending, or app-based process.
Apply now or share your resume at [email protected]
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
