Key Responsibilities:
* Handle customer inquiries via phone, email, and chat.
* Resolve customer concerns efficiently and escalate issues when required.
* Maintain records of customer interactions and feedback.
* Coordinate with internal teams to ensure timely issue resolution.
Required Skills:
* Excellent verbal and written communication skills.
* Strong problem-solving abilities and analytical thinking.
* Patience, empathy, and a customer-centric approach.
* Proficiency in MS Office (Word, Excel, Outlook).
* Good organizational and time-management skills.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Are you available for Face To Face Interview?
- We are 6 Days working. Are you comfortable with the working days.
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Work Location: In person
