Department : Operations / IT Support
Experience Required : 2+ Years
Salary : Competitive (Commensurate with interview performance and expertise)
Job Overview
We are seeking a highly organized, proactive, and articulate Back Office & Operations Support Specialist to join our growing IT firm. In this role, you will be the backbone of our daily operations, ensuring seamless coordination between technical teams, management, and clients.
If you have a solid track record in administrative support within the tech industry and possess exceptional communication skills, we want to hear from you.
Key Responsibilities
Operational Support: Manage day-to-day administrative tasks, database maintenance, and documentation to ensure smooth internal workflows.
Client & Vendor Communication: Act as a key point of contact, handling inquiries, scheduling meetings, and drafting professional correspondence.
Data Management: Maintain, update, and audit internal trackers, CRM tools, and service logs with high accuracy.
Cross-Functional Coordination: Collaborate closely with IT, HR, and Account Management teams to facilitate project updates and resource allocation.
Reporting: Prepare daily/weekly operational reports for management review using Microsoft Office (especially Excel) and internal tools.
Requirements & Qualifications
Experience: Minimum of 2+ years of proven experience in a back-office support, operations, or administrative role (ideally within an IT or tech-focused company).
Communication Skills: Excellent verbal and written English communication skills are mandatory. You must be able to convey complex information clearly and professionally.
Technical Proficiency: Strong hands-on experience with MS Office Suite (Word, Excel, PowerPoint) and familiarity with project management or CRM tools.
Problem-Solving: Ability to multitask, prioritize under pressure, and resolve operational bottlenecks independently.
Education: Bachelor’s degree in Business Administration, IT, or a related field is preferred.
Pay: ₹100,000.00 - ₹500,000.00 per year
Work Location: Remote
